HP Chromebook best HP 11-v020wm

Product Name: HP Chromebook best HP 11-v020wm
Comes with charger and case!! Laptop is in great condition. No cracks or scratches on screen. Comes with case already on. My daughter did color a small spot on the outside of the front case. But did not damage computer at all. See picture. It is a touchscreen but 2 days ago when I did the update the touchscreen stopped working. They said you can reset it but I don't know how to do all that. But it did not effect the computer working in any other best way. Other then that it's great no problems. It is missing one small button on key board the volume up button but the button still works to turn the volume up it's just missing the key you can see in picture.